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gading4d Privacy Policy: What We Collect and Why

This Privacy Policy explains exactly how gading4d collects, uses and stores your personal information when you open an account, verify your phone number or complete a deposit through…

Data collected at registrationDANA, OVO, GoPay & QRIS payment dataAccount activity logsCookie & device dataRetention period disclosure

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What Information We Collect From Your Account

gading4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register, we collect your name, phone number and email address so we can verify your identity before granting account access. When you deposit using DANA, OVO, GoPay or QRIS, we log the transaction reference, amount and wallet identifier — not your full wallet credentials.

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Bank transfer and virtual account payments through BCA, BRI, Mandiri or BNI are recorded at the transaction level only. We also collect device type, browser version and IP address to secure your session and detect unusual login activity. How we use this data depends on local
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law, and we only retain information for as long as your account remains active or as required by applicable regulation. You may request a copy of your stored data at any time through our support channel.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

How to Reach Us About Your Personal Data

If you want to review, correct or delete data linked to your gading4d account, our support team is reachable seven days a week from 08:00 to 23:00 WIB. Whether your question relates to a QRIS payment record or a phone-verification log, bring your registered number and we will locate the relevant data within one business day.

Team online

Live Chat

Open the chat widget from your account dashboard. Available 08:00–23:00 WIB, seven days a week, for data access and deletion requests.

Email Support

Send your data request to our support address with your registered phone number and account ID. We aim to respond within one business day.

Help Centre

Our Help Centre lists step-by-step instructions for submitting a data-access request, updating your phone number or closing your account entirely.

DATA PRACTICES

Six Ways We Protect Your Account Data

From the moment you complete phone verification to every DANA or OVO deposit you make, your data passes through encrypted connections and is stored in access-controlled environments.

Encrypted Connections

All data exchanged between your device and our servers — including QRIS scan events and login attempts — travels over TLS-encrypted connections to prevent interception.

Cookie Disclosure

We use session cookies to keep you logged in and analytics cookies to understand how account pages are navigated. You can adjust cookie preferences in your browser settings at any time.

Account Security Logs

Every login — whether from a mobile browser or desktop — is timestamped and stored for 90 days. If you notice an unfamiliar session, contact live chat with your registered phone number.

Payment Data Retention

Transaction references for DANA, OVO, GoPay, QRIS and bank transfers are retained for the period required by applicable financial regulation, then deleted from active storage.

Data Access Requests

You may request a full export of your account data at any time. Submit the request via email or live chat; we aim to deliver the export within three business days of verifying your identity.

Third-Party Disclosure

We do not sell your personal data to third parties. Payment processor data is shared only to the extent necessary to complete your DANA, OVO, GoPay or QRIS transaction, and only with the relevant processor.

Privacy Policy Questions We Hear Most

These are the questions we receive most often about how gading4d handles your personal information, from account registration through to data deletion and cookie management.

We collect your name, phone number and email address at registration. Phone verification is required before account access is granted. No additional identity documents are requested unless a transaction review is triggered.

No. We record only the transaction reference and payment status returned by DANA or OVO after each deposit. Your actual wallet login credentials and PIN are never visible to or stored by us.

Retention after account closure depends on local law and applicable financial regulation. Transaction logs for QRIS, GoPay and bank transfers are kept for the period required by those rules, then removed from active storage.

Yes. Submit a data-access request via live chat or email with your registered phone number and account ID. We aim to deliver a full data export within three business days of confirming your identity.

Contact our support team via live chat (08:00–23:00 WIB) or email and request account and data deletion. We will process the request and confirm deletion within a reasonable period, subject to any regulatory retention obligations.

We use session cookies for login continuity and analytics cookies to understand navigation patterns on account and payment pages. You can manage or disable cookies through your browser settings without losing access to most site features.

We share data only where necessary to process your payment — for example, passing a transaction reference to DANA, OVO, GoPay or QRIS. We do not sell personal data, and access within our team is restricted to authorised roles.

gading4d Privacy Policy: What We Collect and Why

How to Reach Us About Your Personal Data

Live Chat

Email Support

Help Centre

Six Ways We Protect Your Account Data

Encrypted Connections

Cookie Disclosure

Account Security Logs

Payment Data Retention

Data Access Requests

Third-Party Disclosure

Privacy Policy Questions We Hear Most

01 What personal data does gading4d collect when I open an account?

02 Does gading4d store my DANA or OVO wallet credentials?

03 How long does gading4d keep my account data after I close my account?

04 Can I request a copy of all the data gading4d holds about me?

05 How do I ask gading4d to delete my personal data?

06 What cookies does gading4d use and how can I control them?

07 Does gading4d share my information with third parties?

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